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Privacy Policy

Last updated

This Privacy Policy explains how Passpartoo ("the App", "we", "us") handles information when you use the App. We built Passpartoo to keep your ticket data on your own device — this policy reflects that design choice.

1. Who We Are

Passpartoo is developed by Volodymyr Brunets, operating as an individual entrepreneur.

Registered address: Oscar Hammersteinstraat 17, Utrecht, 3543CV, The Netherlands

Contact: passpartoo.app@gmail.com

2. Our Core Privacy Principle

Passpartoo does not require an account, does not operate a backend server, and does not sync your ticket data to any cloud service. Your events, tickets, images, and attached documents are stored locally on your device only, using standard iOS app storage. We do not have access to this data, cannot view it, and cannot recover it if you lose your device or delete the App.

3. Information We Access

3.1 Camera

The App requests camera access to let you scan QR codes/barcodes for your tickets and to take photos to use as a ticket's cover image. Camera access is only used when you actively choose to scan a code or take a photo — the App does not access your camera in the background.

3.2 Photo Library

The App requests photo library access to let you choose existing photos as a ticket's cover image, or to attach an image of your original ticket document. We only access photos you explicitly select — the App does not scan or upload your photo library.

3.3 Files You Attach

You may optionally attach an image or PDF of your original ticket to an event within the App (e.g., a boarding pass, a full ticket PDF with terms and conditions). These files are copied into the App's local, sandboxed storage on your device and are not transmitted anywhere by us.

3.4 Data You Enter Manually

Event and ticket details you type into the App (titles, venue names, addresses, seat information, purchase source, dates) are stored locally on your device only.

4. Crash and Diagnostic Data (Sentry)

To help us find and fix bugs, the App uses Sentry, a third-party crash-reporting service, to automatically report technical crash information if the App encounters an unexpected error. This may include:

  • Device model and operating system version
  • App version
  • A technical description of the error (stack trace)
  • Approximate/derived information such as IP address, used by Sentry for basic diagnostics

This data is sent to Sentry's servers and is used solely for identifying and fixing bugs. It is not used for advertising, profiling, or any purpose beyond app stability. Our Sentry account is configured to store this data in Sentry's EU data storage region, so this diagnostic data does not leave the European Economic Area. Sentry is a third-party processor; you can review Sentry's own privacy practices at sentry.io/privacy.

5. What We Do NOT Do

  • We do not require you to create an account.
  • We do not collect your name, email, or contact details through the App itself (only if you voluntarily email us for support).
  • We do not track your location.
  • We do not access your contacts.
  • We do not sell, rent, or share your data with advertisers.
  • We do not run advertising or ad-tracking of any kind in the App.
  • We do not use analytics beyond the crash-reporting described in Section 4.

6. Your Control Over Your Data

Because your ticket data lives only on your device:

  • Deleting an event or ticket in the App permanently removes it from your device.
  • Uninstalling the App removes all locally stored data (events, tickets, images, and attachments), unless your device's own backup system (e.g., iCloud/iTunes device backups, which are managed by Apple, not by us) has separately backed up the app's local storage.
  • The App includes a "Reset App Data" option in Settings that allows you to clear all locally stored data at any time.

7. Data Retention

Because we do not operate a server, we do not retain your ticket/event data at all — it is retained only on your own device, for as long as you keep it there. Crash reports sent to Sentry are retained for 90 days, after which they are automatically deleted from Sentry's systems.

8. Your Rights (GDPR and Similar Laws)

If you are located in the EU/EEA, UK, or another jurisdiction with similar data protection laws, you generally have rights including access, correction, deletion, and portability of your personal data. Because nearly all data in Passpartoo lives only on your own device under your own control, most of these rights are already exercised directly by you within the App (viewing, editing, or deleting your own tickets, or using Reset App Data).

For the limited diagnostic data sent to Sentry (Section 4), you may contact us at passpartoo.app@gmail.com with any request, and we will forward it to Sentry as our processor or assist as required by applicable law.

9. Children's Privacy

Passpartoo is not directed at children under the age of 16, and we do not knowingly collect personal data from children. This age threshold reflects the default set by the EU General Data Protection Regulation (GDPR); some EU member states set a lower threshold, down to age 13, under their own national implementing legislation, in which case that lower threshold applies to users in that member state. Since the App requires no account and no personal data submission to us, we do not perform age verification.

10. Future Changes to Passpartoo's Functionality

If we add features that change how data is handled — for example, optional cloud sync, user accounts, or importing tickets from third-party services (such as email or other wallet apps) — we will update this Privacy Policy before releasing those features, and will clearly describe any new data collection or processing at that time. This current policy reflects the App's fully local-first design as of the date above.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the App after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how the App handles information, contact us at passpartoo.app@gmail.com.